Welcome to Premium Vape Australia

By visiting and using our website at premiumvapeaustralia.com, you agree to the terms and conditions outlined on this page. Please take a few minutes to read through them carefully. If you do not agree with any part of these terms, we ask that you do not use our website or place an order with us. These terms apply to all visitors, customers, and users of our website

Age Restriction and Verification

Premium Vape Australia is an online vape store based in Australia, offering disposable vapes, nicotine vape juice, pod kits, accessories, and live resin oils to adult customers across Australia. Our products are sold exclusively to verified adults aged 18 and over. If you have any questions about these terms, feel free to reach out to our team via WhatsApp or through our Contact page before making a purchase.

Our Terms & Conditions

We take our responsibility seriously when it comes to selling vaping products. All customers must be 18 years of age or older to purchase from Premium Vape Australia.

By placing an order on our website, you confirm that:

– You are at least 18 years old
– You are purchasing products for your own personal use as an adult
– You are not purchasing on behalf of a minor
– You understand that vaping products are intended for adults only

We reserve the right to cancel any order and issue a full refund if we have reason to believe the customer does not meet our age requirements. We may request proof of age at any time before processing or dispatching your order.

Product Information

We work hard to make sure every product listing on our website is accurate, up to date, and clearly described. However, please be aware that:

– Product images are for illustration purposes and the actual item may vary slightly in appearance
– Product availability can change without notice
– We reserve the right to remove or update products from our catalogue at any time
– Prices are listed in Australian dollars (AUD) and include GST where applicable

If a product you ordered becomes unavailable after your purchase, we will contact you promptly and offer either a suitable replacement or a full refund.

Ordering and Payment

When you place an order with us, you are making an offer to purchase the products listed in your cart. Your order is confirmed once you receive a confirmation email from us.

We accept the following payment methods:

– Credit and debit cards (Visa, Mastercard)
– Bank transfer
– Other payment methods as shown at checkout

All transactions are processed through a secure, encrypted payment gateway. We do not store your full card details on our servers.

We reserve the right to cancel or refuse any order for reasons including but not limited to suspected fraud, payment failure, pricing errors, or stock unavailability.

Shipping and Delivery

We dispatch all orders from our Australian warehouse. Orders placed before 2PM (Monday to Friday) are sent the same business day. Orders placed after 2PM, or on weekends and public holidays, are dispatched on the next available business day.

Delivery timeframes are estimates only and are subject to Australia Post carrier conditions. We are not responsible for delays caused by third-party courier services, natural events, or circumstances outside our control.

All orders are sent in plain, discreet packaging with no visible vape branding on the outside. A tracking number will be sent to your email or phone once your order has been dispatched.

For more detailed delivery information, please visit our Delivery Information page.

Returns and Refunds

our satisfaction matters to us. If something goes wrong with your order, we want to make it right.

You are entitled to a refund or replacement if:

– The product you received is faulty or damaged
– The wrong item was sent to you
– Your order did not arrive within the expected timeframe

To request a return or refund, please contact our support team within 7 days of receiving your order. Items must be unused and in their original packaging to qualify for a return.

Please note the following:

– We do not accept returns on opened or used vape products for hygiene and safety reasons
– Change of mind returns are not accepted unless required under Australian Consumer Law
– Proof of purchase is required for all return and refund requests

Refunds are processed within 5 to 10 business days of us receiving and inspecting the returned item.

Age-Restricted Products and Legal Compliance


Vaping products are regulated in Australia. By using our website, you agree to comply with all relevant Australian state and federal laws regarding the purchase and use of vaping products.

You acknowledge that:

– Nicotine-containing products may only be purchased by adults aged 18 and over
– Certain products may be subject to prescription requirements under Australian law
– It is your responsibility to understand and comply with the vaping regulations in your state or territory
– Premium Vape Australia is not liable for any misuse of products purchased through our store

We strongly encourage all customers to vape responsibly and to stay informed about current Australian vaping laws.

Disclaimer of Liability

While we take every care to ensure our website is accurate and up to date, Premium Vape Australia makes no guarantees regarding the completeness or reliability of any information on this site.

To the maximum extent permitted by Australian law, Premium Vape Australia is not liable for:

– Any indirect, incidental, or consequential loss arising from the use of our website or products
– Any health effects resulting from the use of vaping products
– Any loss or damage resulting from circumstances outside our reasonable control

Nothing in these terms limits your rights under the Australian Consumer Law.